Ordering products on www.fisherchic.com is a simple and secure way to order fishing and hunting products on the web. We have a state of the art shopping cart with secure hosting for payments via Visa, Mastercard, Amex, and Discover Card.
We hope that you find our site easy to navigate and buy your fishing supplies online.
If you are not satisfied with the original condition and/or performance of your purchased item, you may return the item within 30 days from ship date for a refund or replacement. To qualify for a refund or replacement, items must be returned in original resellable condition (our discretion) in their original packaging with all tags and stickers attached. All returns are subject to the buyer paying all return shipping charges. Other fees may apply. Some products may be subject to a 10% restocking fee and Closeout Items or items Discontinued are sold AS IS and will not be returnable.
Contact us via our Contact Us page to receive a return authorization (RA) number and instructions. Please Note: Shipping and handling is non-refundable except for defective items. We will not accept any returns without a RA number. Return must include original invoice or packing slip. Non-defective returns will be charged a 15% restock fee. Returns must be pre-paid by the customer. Allow up to 3 weeks to process returns. Items must be shipped by UPS, FedEx or USPS priority mail for tracking. We assume no liability for loss or damage of return packages. If package was damaged during transit please contact UPS to refuse shipment.
Rod returns are now handled by the rod manufacturer. If you have issues with a rod purchased from us please contact us via our Contact Us page or by calling us at: 855-595-2339 and we can assist you in creating a return for defective fishing rods.